April 02, 2020
The Allied Team is committed to helping you and your family stay informed and assisting those who might be affected. Below is information about the virus - including guidance from the WHO and the Centers for Disease Control (CDC) - tips for staying healthy and accessing care. For more information about the virus, please visit the CDC and/or WHO websites dedicated to this issue.
COVID-19 is a new strain of coronavirus which causes respiratory illness, which originated in China.
Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with a fever, cough, shortness of breath and difficulty breathing. The CDC believes these symptoms may appear 2-14 days after exposure.
The virus is airborne and usually spreads from an infected person to others through the air by coughing and sneezing and through close personal contact, such as touching or shaking hands.
It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.
There is currently no vaccine to prevent COVID-19. The best way to prevent infection is to avoid exposure. The CDC recommends everyday preventive actions to help reduce the spread, including:
The CDC recommends that anyone with symptoms of COVID-19, returning from a CDC-designated “Level 2” or “Level 3” advisory area, or who has been in contact with someone who is suspected or confirmed of having the coronavirus within the last 14 days, should be tested.
Although the CDC has guidance for who should be tested, the decisions about testing are at the discretion of state and local health departments and/or individual clinicians.
To help you make decisions about seeking appropriate medical care, the CDC has created a Coronavirus Self-Checker tool. To access this tool, visit https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/testing.html.
If you have symptoms of COVID-19, and/or suspect you may have been exposed to COVID-19, you should contact your health care provider to determine the need for a test. The tests will likely be nasal or pharyngeal swabs that are then sent to a laboratory.
For help locating an in-network provider, please contact Allied Customer Service by dialing the number on your ID card, or log into your Allied Member Portal account via AlliedBenefit.com.
If you or someone is experiencing emergency symptoms, please go to your nearest Urgent Care Center or Hospital Emergency Room.
On March 18, 2020, the Federal Government put into law the Families First Coronavirus Response Act, effective immediately. This law requires all group health plans waive COVID-19 testing costs, including copays, deductibles and coinsurance costs, without prior authorization for the following:
This coverage mandate does NOT require health plans to cover COVID-19 treatment at no charge. Any subsequent treatment for the virus, once diagnosed, will be subject to the terms and conditions of the plan. For specific benefit questions, please contact Allied Customer Service by dialing the number on your ID card.